{"id":20370,"date":"2025-04-29T13:30:56","date_gmt":"2025-04-29T11:30:56","guid":{"rendered":"https:\/\/tepconold.wordpress-programmierung.com\/product-ticket-system\/"},"modified":"2025-10-01T07:16:26","modified_gmt":"2025-10-01T05:16:26","slug":"product-ticket-system","status":"publish","type":"page","link":"https:\/\/tepconold.wordpress-programmierung.com\/en\/product-ticket-system\/","title":{"rendered":"Product: Ticket system"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"20370\" class=\"elementor elementor-20370 elementor-17797\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d0cee3 e-flex e-con-boxed e-con e-parent\" data-id=\"5d0cee3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-06820e1 e-con-full e-flex e-con e-child\" data-id=\"06820e1\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41e3751 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"41e3751\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline_zigzag&quot;,&quot;highlighted_text&quot;:&quot;Ticket system&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h1 class=\"elementor-headline\">\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Ticket system<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eca886a elementor-widget elementor-widget-text-editor\" data-id=\"eca886a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The ticket system ensures that employees are not only guided through regular work processes, but also <strong>maintain an overview in the event of disruptions<\/strong>.<\/p><p>This allows problems to be identified and dealt with before chaos ensues. A clear process for greater efficiency and less downtime. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ac358c e-con-full e-flex e-con e-child\" data-id=\"3ac358c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37bf922 elementor-widget elementor-widget-image\" data-id=\"37bf922\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"750\" height=\"469\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/dark-ticket-overview-1024x640.png\" class=\"attachment-large size-large wp-image-20059\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/dark-ticket-overview-1024x640.png 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/dark-ticket-overview-300x187.png 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/dark-ticket-overview-768x480.png 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/dark-ticket-overview-1536x960.png 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/dark-ticket-overview-2048x1280.png 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/dark-ticket-overview-1568x980.png 1568w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:62.49%;max-width:2559px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac1f658 product_btn e-flex e-con-boxed e-con e-parent\" data-id=\"ac1f658\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29394ca elementor-widget elementor-widget-button\" data-id=\"29394ca\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tepconold.wordpress-programmierung.com\/en\/product\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-left-arrows\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fafd95 elementor-widget elementor-widget-button\" data-id=\"1fafd95\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ticket_erstellen\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Create ticket<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-163248c elementor-widget elementor-widget-button\" data-id=\"163248c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ticket_erfassen\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enter ticket<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d8eecb elementor-widget elementor-widget-button\" data-id=\"9d8eecb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#arbeitsablaeufe_unterbrechen\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Interrupt work processes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5132c2 elementor-widget elementor-widget-button\" data-id=\"f5132c2\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ticket_uebersicht\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ticket overview<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3abed4c elementor-widget elementor-widget-button\" data-id=\"3abed4c\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ticket_bearbeiten\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Edit ticket<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be6e21 elementor-widget elementor-widget-button\" data-id=\"6be6e21\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#ticket_im_arbeitsablauf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ticket in the workflow<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5daa1c29 elementor-section-content-middle elementor-section-height-min-height elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"5daa1c29\" data-element_type=\"section\" id=\"ticket_erstellen\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-286e5d8e animated-slow elementor-invisible\" data-id=\"286e5d8e\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a923e1f e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"a923e1f\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-4,&quot;sizes&quot;:[]},&quot;_transform_rotate_3d&quot;:&quot;yes&quot;,&quot;_transform_rotateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8000000000000000444089209850062616169452667236328125,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjAwNjUsInVybCI6Imh0dHBzOlwvXC90ZXBjb25vbGQud29yZHByZXNzLXByb2dyYW1taWVydW5nLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDNcL2xpZ2h0LXRpY2tldC1yZWQtYnV0dG9uLnBuZyJ9\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"750\" height=\"469\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button-768x480.png\" class=\"attachment-medium_large size-medium_large wp-image-20065\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button-768x480.png 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button-300x187.png 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button-1024x640.png 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button-1536x960.png 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button-2048x1280.png 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-red-button-1568x980.png 1568w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:62.49%;max-width:2559px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4ca7bc2d\" data-id=\"4ca7bc2d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ff917b4 elementor-widget elementor-widget-heading\" data-id=\"7ff917b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Create ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4b99b58d elementor-widget elementor-widget-text-editor\" data-id=\"4b99b58d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tickets are more than just forms for recording faults &#8211; they can also contain complete workflows that guide employees <strong>step by step through the troubleshooting process<\/strong>.<\/p><p>This ensures that problems are solved in a structured and efficient manner. Tickets can be created directly from each work step in order to <strong>integrate faults seamlessly into the process<\/strong>. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3ba59ef elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"3ba59ef\" data-element_type=\"section\" id=\"ticket_erfassen\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-791504a\" data-id=\"791504a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4dc3444 elementor-widget elementor-widget-heading\" data-id=\"4dc3444\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enter ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-81eca16 elementor-widget elementor-widget-text-editor\" data-id=\"81eca16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The forms can be used to record faults or feedback, such as suggestions for improvement. The structure and content of the tickets can be <strong>flexibly adapted to the process<\/strong>. <\/p><p>This ensures that all relevant information is recorded and <strong>integrated directly into the workflow<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3fa6935 animated-slow elementor-invisible\" data-id=\"3fa6935\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-06294cd e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"06294cd\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;_transform_rotate_3d&quot;:&quot;yes&quot;,&quot;_transform_rotateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8000000000000000444089209850062616169452667236328125,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjAwNjEsInVybCI6Imh0dHBzOlwvXC90ZXBjb25vbGQud29yZHByZXNzLXByb2dyYW1taWVydW5nLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDNcL2xpZ2h0LXRpY2tldC1jcmVhdGlvbi5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"750\" height=\"469\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation-1024x640.png\" class=\"attachment-large size-large wp-image-20061\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation-1024x640.png 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation-300x187.png 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation-768x480.png 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation-1536x960.png 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation-2048x1280.png 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-creation-1568x980.png 1568w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:62.49%;max-width:2559px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7113ccb elementor-section-content-middle elementor-section-height-min-height elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"7113ccb\" data-element_type=\"section\" id=\"arbeitsablaeufe_unterbrechen\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c87bad8 animated-slow elementor-invisible\" data-id=\"c87bad8\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa0c535 e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"fa0c535\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-4,&quot;sizes&quot;:[]},&quot;_transform_rotate_3d&quot;:&quot;yes&quot;,&quot;_transform_rotateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8000000000000000444089209850062616169452667236328125,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-interruption.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjAwNjMsInVybCI6Imh0dHBzOlwvXC90ZXBjb25vbGQud29yZHByZXNzLXByb2dyYW1taWVydW5nLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDNcL2xpZ2h0LXRpY2tldC1pbnRlcnJ1cHRpb24ucG5nIn0%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"463\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-interruption-768x474.png\" class=\"attachment-medium_large size-medium_large wp-image-20063\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-interruption-768x474.png 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-interruption-300x185.png 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-interruption-1024x632.png 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-interruption.png 1522w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:61.7%;max-width:1522px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b7fff3f\" data-id=\"b7fff3f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-681b84b elementor-widget elementor-widget-heading\" data-id=\"681b84b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Interrupt work processes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a20614f elementor-widget elementor-widget-text-editor\" data-id=\"a20614f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>In the event of major disruptions<\/strong>, such as waiting times for missing parts, it may be necessary to interrupt the workflow. In such cases, the <strong>process is blocked<\/strong> and the employee responsible is <strong>notified by e-mail<\/strong>. &nbsp;<\/p>\n<p>Resumption is only possible with an <strong>activation code<\/strong> &#8211; <span style=\"color: #800000;\">this ensures that work is only continued if error-free processing without restrictions is guaranteed.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04c6543 elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"04c6543\" data-element_type=\"section\" id=\"ticket_uebersicht\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-91d9728\" data-id=\"91d9728\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0fd7a13 elementor-widget elementor-widget-heading\" data-id=\"0fd7a13\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ticket overview<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-603871f elementor-widget elementor-widget-text-editor\" data-id=\"603871f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the ticket overview, <strong>open and critical tickets<\/strong> can be filtered with just one click.<\/p><p>This makes it immediately clear <strong>which tickets<\/strong> have <strong>priority<\/strong> and in which order they need to be processed. &#8211; <span style=\"color: #800000;\">This ensures a clear structure and prevents important tasks from falling by the wayside.<\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-15d1c0f animated-slow elementor-invisible\" data-id=\"15d1c0f\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fbae871 e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"fbae871\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;_transform_rotate_3d&quot;:&quot;yes&quot;,&quot;_transform_rotateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8000000000000000444089209850062616169452667236328125,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjAwNjQsInVybCI6Imh0dHBzOlwvXC90ZXBjb25vbGQud29yZHByZXNzLXByb2dyYW1taWVydW5nLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDNcL2xpZ2h0LXRpY2tldC1vdmVydmlldy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"469\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview-1024x640.png\" class=\"attachment-large size-large wp-image-20064\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview-1024x640.png 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview-300x187.png 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview-768x480.png 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview-1536x960.png 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview-2048x1280.png 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-overview-1568x980.png 1568w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:62.49%;max-width:2559px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-86cee96 elementor-section-content-middle elementor-section-height-min-height elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"86cee96\" data-element_type=\"section\" id=\"ticket_bearbeiten\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-acc7123 animated-slow elementor-invisible\" data-id=\"acc7123\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3903da2 e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"3903da2\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-4,&quot;sizes&quot;:[]},&quot;_transform_rotate_3d&quot;:&quot;yes&quot;,&quot;_transform_rotateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8000000000000000444089209850062616169452667236328125,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjAwNjIsInVybCI6Imh0dHBzOlwvXC90ZXBjb25vbGQud29yZHByZXNzLXByb2dyYW1taWVydW5nLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDNcL2xpZ2h0LXRpY2tldC1kZXRhaWxzLWFuZC1jaGF0LnBuZyJ9\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"469\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat-768x480.png\" class=\"attachment-medium_large size-medium_large wp-image-20062\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat-768x480.png 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat-300x187.png 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat-1024x640.png 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat-1536x960.png 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat-2048x1280.png 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-details-and-chat-1568x980.png 1568w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:62.49%;max-width:2559px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1ad01f1\" data-id=\"1ad01f1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8eaccb5 elementor-widget elementor-widget-heading\" data-id=\"8eaccb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Edit ticket<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b1a931 elementor-widget elementor-widget-text-editor\" data-id=\"1b1a931\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Not only the ticket itself, but also its <strong>processing is seamlessly logged with a time stamp.<\/strong> All actions can be recorded in a chat history so that the entire process remains traceable.<\/p><p>The employees involved receive <strong>automatic e-mail notifications<\/strong> about the current <strong>status of ticket processing.<\/strong> &#8211; <span style=\"color: #800000;\">This keeps everyone informed and makes collaboration transparent and efficient.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8cf2ee elementor-section-content-middle elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"b8cf2ee\" data-element_type=\"section\" id=\"ticket_im_arbeitsablauf\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ac708e2\" data-id=\"ac708e2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5156548 elementor-widget elementor-widget-heading\" data-id=\"5156548\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Ticket in the workflow  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e086583 elementor-widget elementor-widget-text-editor\" data-id=\"e086583\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The workflow of an instruction records exactly who created a ticket, in which step it was created and when it was processed.<\/p><p>It is also possible to trace who was able to <strong>rectify the problem<\/strong> and <strong>in what timeframe<\/strong>. &#8211; <span style=\"color: #800000;\">This means that the entire process remains transparent and traceable at all times.<\/span> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-07c8856 animated-slow elementor-invisible\" data-id=\"07c8856\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79bfaf3 e-transform e-transform elementor-widget elementor-widget-image\" data-id=\"79bfaf3\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_rotateZ_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;_transform_rotate_3d&quot;:&quot;yes&quot;,&quot;_transform_rotateX_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:-0.200000000000000011102230246251565404236316680908203125,&quot;sizes&quot;:[]},&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.8000000000000000444089209850062616169452667236328125,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateZ_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_rotateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;deg&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_perspective_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow.png\" data-elementor-open-lightbox=\"yes\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MjAwNjYsInVybCI6Imh0dHBzOlwvXC90ZXBjb25vbGQud29yZHByZXNzLXByb2dyYW1taWVydW5nLmNvbVwvd3AtY29udGVudFwvdXBsb2Fkc1wvMjAyNVwvMDNcL2xpZ2h0LXRpY2tldC13b3JrZmxvdy5wbmcifQ%3D%3D\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"750\" height=\"469\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow-1024x640.png\" class=\"attachment-large size-large wp-image-20066\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow-1024x640.png 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow-300x187.png 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow-768x480.png 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow-1536x960.png 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow-2048x1280.png 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2025\/03\/light-ticket-workflow-1568x980.png 1568w\" sizes=\"(max-width: 750px) 100vw, 750px\" style=\"width:100%;height:62.49%;max-width:2559px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-5641dff e-flex e-con-boxed e-con e-parent\" data-id=\"5641dff\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23b590d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"23b590d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/tepconold.wordpress-programmierung.com\/en\/product\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-chevron-left\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to overview<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59c56a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59c56a2\" data-element_type=\"section\" data-settings=\"{&quot;shape_divider_bottom&quot;:&quot;tilt&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f542352\" data-id=\"f542352\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-365aa79 e-flex e-con-boxed e-con e-parent\" data-id=\"365aa79\" data-element_type=\"container\" data-settings=\"{&quot;shape_divider_top&quot;:&quot;tilt&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-top\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M0,6V0h1000v100L0,6z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1a9cf49 e-con-full e-flex e-con e-child\" data-id=\"1a9cf49\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6d0a3f elementor-widget elementor-widget-heading\" data-id=\"d6d0a3f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">We will be happy to advise you!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f57dd4 elementor-widget elementor-widget-text-editor\" data-id=\"6f57dd4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOf course, we will be happy to answer your questions personally at any time.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a401178 e-con-full e-flex e-con e-child\" data-id=\"a401178\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ca8f54 elementor-widget elementor-widget-image\" data-id=\"1ca8f54\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-scaled.jpg\" class=\"attachment-full size-full wp-image-19939\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-scaled.jpg 2560w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-300x200.jpg 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-1024x683.jpg 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-768x512.jpg 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-1536x1024.jpg 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-2048x1365.jpg 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_sascha_grauer_HG-1568x1045.jpg 1568w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" style=\"width:100%;height:66.68%;max-width:2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c036f2f elementor-widget elementor-widget-icon-box\" data-id=\"c036f2f\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSascha Spitz\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t+49 771 8983 271\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e50a9e7 elementor-icon-list--layout-inline elementor-align-center icon_list elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e50a9e7\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a 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href=\"https:\/\/www.linkedin.com\/in\/sascha-spitz-b62a23173\/\" target=\"_blank\" rel=\"noopener\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+497718983271\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-square-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92595f6 e-con-full e-flex e-con e-child\" data-id=\"92595f6\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a24163a elementor-widget elementor-widget-image\" data-id=\"a24163a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-scaled.jpg\" class=\"attachment-full size-full wp-image-19940\" alt=\"\" srcset=\"https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-scaled.jpg 2560w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-300x200.jpg 300w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-1024x683.jpg 1024w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-768x512.jpg 768w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-1536x1024.jpg 1536w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-2048x1365.jpg 2048w, https:\/\/tepconold.wordpress-programmierung.com\/wp-content\/uploads\/2024\/06\/tepcon_team_simon_grauer_HG-1568x1045.jpg 1568w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" style=\"width:100%;height:66.68%;max-width:2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fa148f elementor-widget elementor-widget-icon-box\" data-id=\"4fa148f\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h4 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSimon Wegner\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\t+49 771 8983 272\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9aaac2 elementor-icon-list--layout-inline elementor-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f9aaac2\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6NTE2NiwidG9nZ2xlIjpmYWxzZX0%3D\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-mail-bulk\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6NDkzMCwidG9nZ2xlIjpmYWxzZX0%3D\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-calendar-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/de.linkedin.com\/in\/simon-wegner-b9699468\/\" target=\"_blank\" rel=\"noopener\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-linkedin\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"tel:+497718983272\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-square-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ticket system The ticket system ensures that employees are not only guided through regular work processes, but also maintain an overview in the event of disruptions. This allows problems to be identified and dealt with before chaos ensues. A clear process for greater efficiency and less downtime. Create ticket Enter ticket Interrupt work processes Ticket&hellip; <a class=\"more-link\" href=\"https:\/\/tepconold.wordpress-programmierung.com\/en\/product-ticket-system\/\">Continue reading <span class=\"screen-reader-text\">Product: Ticket system<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":20059,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"folder":[266],"class_list":["post-20370","page","type-page","status-publish","has-post-thumbnail","hentry","entry"],"_links":{"self":[{"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/pages\/20370","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/comments?post=20370"}],"version-history":[{"count":9,"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/pages\/20370\/revisions"}],"predecessor-version":[{"id":24322,"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/pages\/20370\/revisions\/24322"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/media\/20059"}],"wp:attachment":[{"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/media?parent=20370"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/tepconold.wordpress-programmierung.com\/en\/wp-json\/wp\/v2\/folder?post=20370"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}